Management Consultancy
The Bridge International is a non-traditional management consulting team operating in Australia, New Zealand, UK and North America, with deep client side experience across multiple industries.
We partner with like-minded leaders from start-ups to large scale mature companies embracing innovation and disruption, helping to transform organisations.
We have a track record of long-term trusted adviser relationships supporting delivery of strategic objectives, and deliver execution plans that drive real value.
The Bridge International has built a large, diverse team of Partners, Associates, and Consultants who have deep business experience ranging from C-suite executives to subject matter specialists. All our management consultants have deep business experience including CEO, COO, CFO, CMO and General Managers.
We have deep expertise across the value chain to match experience and capability with our clients’ needs to ensure the right fit and fast-tracked outcomes.
This team also supports the subsidiary businesses of Contact Centre Solution International (CCSI) and the Claims Bridge International (a US based Insurtech).
CLIENTS WORKED WITH AND FOR
OUR SERVICES
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Strategic planning
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Organisational design
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360-degree review and maturity assessment
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Board and executive advisory
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Integration and
acquisition programs -
M&A and white
labelling strategy and agreements -
Regulatory compliance and strategy
Practice Lead:
STUART BLAKE
MD & Co-Founder
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Operational health checks, transformation and change programs
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Digital and technology solutions
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‘Moments That Matter’ customer journey mapping
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Process workflows and mapping
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Benchmarking capabilities
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Omni-channel optimisation
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Digital innovation and migration
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Complex operations (eg. Claims, Refunds)
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Leadership practices and routines
Practice Lead:
DAVID MCDONALD
MD & Co-Founder
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P&L deep dives
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Channel economics
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Pricing and commerical recommendations
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Vendor and partner recommendations
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Cost and claims optimisation reviews
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KPI and report hierarchy review
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KRA and balance scorecard review
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Industry benchmarking and competitor analysis
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Channel economics
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General Insurance product and underwriting review
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Investment/growth business cases
Practice Lead:
STUART BROWN
Partner & CFO
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Cultural review and
change programs -
Leadership assessment
and development -
Leadership coaching, metoring and advisory
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Leadership teams workshop facilitation
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First line risk programs
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Risk maturity health check
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Risk and culture
alignment review -
High performance culture strategy and development (HPC)
Practice Lead:
SARA ELMSTROM
Partner & CEO Contact Centre Solutions
International (CCSI)
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Brand & marketing heath check
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Brand blueprint & customer insights review
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Segmentation, CVP development & go-to-market strategies
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Loyalty review & strategy
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Integrated communication and media strategies
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Marketing operations, partnering, automation, AI, and martech
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Performance marketing
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Marketing analytics and reporting
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Future state operating model design and capability uplift
Practice Lead:
LEWIS PULLEN
Partner & CMO
Practice Lead:
BEN COLEMAN
Partner & Chief Strategy & Transformation Officer
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End to end program delivery
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Agile program management disciplines
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Program Health Check
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Operational Embedment
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Program governance
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ePMO development
POINT OF DIFFERENCE AND FAIRER VALUE MODEL
Better quality, better outcomes, faster results
The Bridge has disrupted the market by consistently providing leading industry talent at more competitive rates compared to traditional firms. We have deliberately structured our low-cost model to add greater value to clients.
The Bridge International
2023 Annual General Insurance Report
Weathering the Perfect Storm
2023 Australian Direct Personal Lines - Motor & Home Insurance.
In this year’s edition we are focused on the challenges confronting the industry and how insurers are responding.
After conducting over 500 interviews, collaborating with renowned global and local experts, we have crafted a comprehensive analysis of the General Insurance market, with a focus on Home and Motor insurance.
Contact us below if you are interested in subscribing
READ MORE ABOUT THE BRIDGE
Read more about the Bridge, our people and our services in the media
UPCOMING CONFERENCES
Conferences at which we have been invited to speak or join a panel
WHAT OUR CLIENTS HAVE TO SAY
“We work with numerous firms, but I like that The Bridge International have been there, done that. They have industry experience in the sector. They have worked in successful large-scale businesses.
They are pragmatic and able to engage with our leadership team and staff due to their ability to tell real industry practitioner stories. This supports the creation of practical plans that work.”
Ex-CEO RAA Insurance David Russell
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