THE BRIDGE BETWEEN STRATEGY AND EXECUTION
We pride ourselves on our deep client-side, practitioner experience, combined with our successful management consulting capabilities. We have walked in your shoes.
We take a pragmatic, fit for purpose approach to problem solving and pride ourselves on developing strategies that can actually be delivered. We stick around to support the execution of these solutions.
Our practices span the end-to-end value chain, from strategy & corporate development, customer & operations, leadership, culture & capability, brand & marketing and program delivery and embedment. We also have a dedicated customer experience advisory called CXO2.
Our clients implicitly trust us to provide honest advice, work as extension of their team to deliver results and a return on their investment in us. We offer fairer value, given our fit for purpose, fast track approach, lower overheads with a senior team always working on the assignment.
We are based in Australia, with local state presence in NSW, QLD, VIC and SA.
OUR PRACTICES
The Bridge has five key practices, led by a Partner and supported by subject matter experts. The five practices cover strategy & corporate development, customer & operations, sales and distribution, culture, leadership & capability, brand and marketing and program delivery and embedment. We also have a dedicated Insurance practice for the general insurance and health insurance industries.
Our team also supports CXO2, our specialist customer experience consultancy business, and Bridge to Good, our foundation.
The Bridge is a leading, trusted boutique consultancy, advising CEOs, executives, and their Boards on business opportunities and issues.
The team draw on their own Board and C-suite experience to develop, design and facilitate strategies that can be executed and embedded by the organisation. We are the bridge between strategy and execution, and partner with our clients for the long term.
The Bridge is passionate about leadership, culture and capability in building a high-performance team and organisation.We have hands on experience leading large teams and supporting organisational transformation.
Our subject matter expertise includes people strategy, leadership development, specialist training and capability uplift, change enablement, cultural maturity assessments and organisational design.
The Bridge believes execution and embedment is just as important as the strategy. The practice is pragmatic, effective and fit for purpose.
The team has successfully supported multiyear transformation programs and have built long term relationships. We are the bridge between strategy and execution, building program delivery capability within the organisation for their future program delivery.
The Bridge is a leading, trusted, boutique advisory to the insurance industry, having worked for, and with many of the leading insurance brands in Australia and overseas – across personal, commercial, health, workers’ compensation, direct and intermediary.
We have the largest consulting team of subject matter experts across the end-to-end insurance value chain, including sales and distribution, marketing, claims, supply chain and assessing, risk and compliance, finance, pricing, analytics and underwriting
What Clients Say
“We turned to The Bridge. They helped us achieve significant change transformation and it's been sustained, which is absolutely critical.”
“They're on the ground embedded in what people were doing - an extension of our team”.
David Carter, Group CEO RACQ
OUR KEY INDUSTRIES
The Bridge International work across Insurance, Financial Services, Retail, Utilities and Health, incuding mutual and governmment organisations. The Bridge brings this cross-industry and international experience to to our clients, driving fresh, innovative thinking and problem solving.
INSURANCE
The Bridge is a leading boutique consultancy in the General Insurance and Health Insurance industries.
We have grown to service the whole Insurance ecosystem, nationally, across the end to end value chain through our six practices.
We are a proud sponsor of Insurance Council Australia (ICA) and ecosystem partner with Insurtech Australia.
FINANCIAL SERVICES
The Bridge consults into the broader financial service industry, bringing our practitioner experience to customer and operations.
We work with our clients on improving their end-to-end customer experience, through improved customer journeys, operating models, leveraging data and technology and uplifting leadership and people capability.
MUTUALS
The Bridge has a passion for the Mutual's sector, given their member-first driven purpose. With our successful track record advising many of the state based insurance mutuals, we are assisting the broader mutuals sector with growth and commercial strategies, member experiences, operations, partnering and capability uplift. We are a proud business associated member of the Business Council of Co-operatives and Mutuals (BCCM).
RETAIL & UTILITIES
The Bridge has worked for and with some iconic retail and utilities companies, co-designing and facilitating strategy, and consulting through our customer and operations practice to improve CX and efficiencies.
We have also worked with several retail and utility brands on their white label insurance strategies, customer value proposition and partnering.
HEALTH
The Bridge consults into the health Insurance, workers compensation and broader private health services, including NFP, across all our practices and across the end to end value change.
We always look at problem solving through the lens of customer, culture and commercial
BRANDS WE'VE WORKED WITH AND FOR
OUR SPONSORSHIPS
The Bridge is proud to be a platinium sponsor of the Insurance Council of Australia (ICA) and a business associate member of ANZIIF (Australian and New Zealand Institute of Insurance and Finance).
Contact us today
If your business is navigating growth, transformation or rising customer expectations, we can help you turn strategy into measurable outcomes. Talk to us today.
