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OUR SERVICES

The Bridge has expertise across large scale organisations and start-ups, from advisory services, board, executive strategy, organisational transformation, mergers and acquisitions and operational execution.

Strategic Advisory

  • Strategic planning

  • Organisational design

  • 360-degree review and maturity assessment

  • Board and executive advisory

  • Integration and
    acquisition programs

  • M&A and white
    labelling strategy and agreements

  • Regulatory compliance and strategy

Customer & Operations

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  • Operational health checks, transformation and change programs

  • Digital and technology solutions

  • ‘Moments That Matter’ customer journey mapping

  • Process workflows and mapping

  • Benchmarking capabilities

  • Omni-channel optimisation

  • Digital innovation and migration

  • Complex operations (eg. Claims, Refunds)

  • Partner effectiveness and benchmarking

  • Leadership practices and routines

Commercial

  • P&L deep dives

  • Channel economics

  • Product, Pricing and Underwriting (PPU)

  • Commercial recommendations

  • Vendor and partner recommendations

  • Cost optimisation reviews

  • KPI and report
    hierarchy review

  • Report design and
    implementation

  • Investment/growth  business cases

Culture & Leadership

  • Cultural review and
    change programs

  • Leadership assessment
    and development

  • Leadership coaching, metoring and advisory

  • Leadership teams workshop facilitation

  • First line risk programs

  • Risk maturity health check

  • Risk and culture
    alignment review

  • High performance culture strategy and development (HPC)

Brand & Marketing

  • Brand & marketing heath check

  • Brand blueprint & customer Insights review

  • Segmentation, CVP development & Go-to-market strategies

  • Loyalty review & strategy

  • Integrated communication and media strategies

  • Marketing operations, partnering, automation, AI, and martech

  • Performance marketing

  • Marketing analytics and reporting

  • Future state operating model design and capability uplift

Program Delivery

  • End to end program delivery

  • Agile program management disciplines

  • Program Health Check

  • Operational Embedment

  • Program governance

  • ePMO development

Coaching & Mentoring

  • Experienced CEOs and Executives

  • Real-world experience

  • Help grown, strengthen and achieve

The Bridge has highly skilled and qualified executives with multidisciplinary hands-on experience to provide advice and support to bridge the gap between strategy and operational execution.

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We have deep experience across a wide range of areas and have access to a large network of associate consultants that can be deployed across multiple industries. We match experience and capability with the client’s needs..  

 

We will share our learnings of what has worked and what hasn't and help you with the heavy lifting and embedment of key solutions. We have international case studies from start-ups to large organisational change programs.

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