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The Bridge International
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An alternative, innovative and non-traditional approach: the bridge between strategy and execution.

Management Consultancy

The Bridge International is a non-traditional management consulting team operating in Australia, New Zealand, UK and North America, with deep client side experience across multiple industries.
 
 We partner with like-minded leaders from start-ups to large scale mature companies embracing innovation and disruption, helping to transform organisations. 
 
We have a track record of long-term trusted adviser relationships supporting delivery of strategic objectives, and deliver execution plans that drive real value.
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The Bridge International has built a large, diverse team of Partners, Associates, and Consultants who have deep business experience ranging from C-suite executives to subject matter specialists. All our management consultants have deep business experience including CEO, COO, CFO, CMO and General Managers.

 

We have deep expertise across the value chain to match experience and capability with our clients’ needs to ensure the right fit and fast-tracked outcomes.

This team also supports the subsidiary businesses of Contact Centre Solution International (CCSI) and the Claims Bridge International (a US based Insurtech).

The Bridge International
The Claims Bridge
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INDUSTRIES WE WORK IN
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Financial Services

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Retail & Utilities

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Mutuals

CLIENTS WORKED WITH AND FOR
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OUR SERVICES
Our Services
  • Strategic planning

  • Organisational design

  • 360-degree review and maturity assessment

  • Board and executive advisory

  • Integration and
    acquisition programs

  • M&A and white
    labelling strategy and agreements

  • Regulatory compliance and strategy

Stuart Blake

Practice Lead:

STUART BLAKE

MD & Co-Founder

  • Operational health checks, transformation and change programs

  • Digital and technology solutions

  • ‘Moments That Matter’ customer journey mapping

  • Process workflows and mapping

  • Benchmarking capabilities

  • Omni-channel optimisation

  • Digital innovation and migration

  • Complex operations (eg. Claims, Refunds)

  • Partner effectiveness and benchmarking

  • Leadership practices and routines

David McDonald

Practice Lead:

DAVID MCDONALD

MD & Co-Founder

  • P&L deep dives

  • Channel economics

  • Pricing and commerical  recommendations

  • Vendor and partner recommendations

  • Cost and claims optimisation reviews

  • KPI and report hierarchy review

  • KRA and balance scorecard review

  • Industry benchmarking and competitor analysis

  • Channel economics

  • General Insurance product and underwriting review

  • Investment/growth  business cases

Stuart Brown

Practice Lead:

STUART BROWN

Partner & CFO

  • Cultural review and
    change programs

  • Leadership assessment
    and development

  • Leadership coaching, metoring and advisory

  • Leadership teams workshop facilitation

  • First line risk programs

  • Risk maturity health check

  • Risk and culture
    alignment review

  • High performance culture strategy and development (HPC)

Sara Elmstrom

Practice Lead:

SARA ELMSTROM

Partner & CEO Contact Centre Solutions

International (CCSI)

  • Brand & marketing heath check

  • Brand blueprint & customer insights review

  • Segmentation, CVP development & go-to-market strategies

  • Loyalty review & strategy

  • Integrated communication and media strategies

  • Marketing operations, partnering, automation, AI, and martech

  • Performance marketing

  • Marketing analytics and reporting

  • Future state operating model design and capability uplift

Lewis Pullen

Practice Lead:

LEWIS PULLEN

Partner & CMO

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Ben Coleman

Practice Lead:

BEN COLEMAN

Partner & Chief Strategy & Transformation Officer

  • End to end program delivery

  • Agile program management disciplines

  • Program Health Check

  • Operational Embedment

  • Program governance

  • ePMO development

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POINT OF DIFFERENCE AND FAIRER VALUE MODEL

Insights from start-ups, mutuals to corporates and across industries and markets

Experienced executives and senior subject-matter experts; not career consultants

Presence in 4 states working with local brands (SA, NSW, VIC, QLD)

Lower cost, more value than the traditional consulting model

Better quality, better outcomes, faster results
Image by Gerrit Vermeulen
The Bridge has disrupted the market by consistently providing leading industry talent at more competitive rates compared to traditional firms. We have deliberately structured our low-cost model to add greater value to clients.  
The Bridge International
2023 Annual General Insurance Report
Management Consultants

Weathering the Perfect Storm

2023 Australian Direct Personal Lines - Motor & Home Insurance.

In this year’s edition we are focused on the challenges confronting the industry and how insurers are responding.

After conducting over 500 interviews, collaborating with renowned global and local experts, we have crafted a comprehensive analysis of the General Insurance market, with a focus on Home and Motor insurance.

Contact us below if you are interested in subscribing

READ MORE ABOUT THE BRIDGE

Read more about the Bridge, our people and our services in the media

Strategy Advisors
Business Strategy Advisors
Business Strategy Advisors
Business Strategy Advisors
Business Strategy Advisors
UPCOMING CONFERENCES

Conferences at which we have been invited to speak or join a panel

2023 Annual Conference

'Insuring Tomorrow Together'

THURSDAY 12 OCTOBER 

SYDNEY

The Bridge International is the proud sponsor of the Affordability and Cyber Risk Panels

More information HERE

WHAT OUR CLIENTS HAVE TO SAY
Strategy Advisors

“We work with numerous firms, but I like that The Bridge International have been there, done that. They have industry experience in the sector. They have worked in successful large-scale businesses.

 

They are pragmatic and able to engage with our leadership team and staff due to their ability to tell real industry practitioner stories. This supports the creation of practical plans that work.”

Ex-CEO RAA Insurance David Russell 

Contact Us
CONTACT US

Level 20 135 King Street

Sydney, NSW 2000 AUSTRALIA

info@thebridgeinternational.com.au

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